Actionable insights, practical tips, and our latest thinking on marketing matters.

Typical Mistakes When Building Customer Journeys

First and foremost, it’s important to note that the challenges with customer journeys typically boil down to one simple issue: ultimately you’re not...

Typical Errors When Creating Audience Personas

Marketing Technology to Help With Audience Research

You’ll have a decent grasp of your audience already, no doubt. But when embarking on growth campaigns, audience comes into focus more acutely. This...

Competitive research is critical to any growth strategy. What you benchmark depends on your business and audience, and how you action on the analysis depends on the strengths and weaknesses of the...